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Support Coordination
(Level 3)

Specialist Support Coordination (Level 3)

Sometimes life throws up big barriers. Specialist Support Coordinators are here to cut through the complexity. They work alongside you to break down barriers, link you with the right supports, and make sure your plan doesn’t just sit on paper, it’s put into action.

 

That can mean:

  • Negotiating with multiple services and stakeholders on your behalf

  • Tackling crises head-on with practical solutions

  • Ensuring services are consistent and coordinated, even in tough times

  • Designing a complex service plan so all the people in your life are working together to support you

 

This support is usually intensive and time-limited, designed to stabilise your situation and put strong systems in place. Once things are running smoothly, your ongoing supports can be maintained by your support workers or care team, with your Specialist Support Coordinator keeping an eye on the bigger picture.

 

Specialist Support Coordination can include:

  • Understanding your Plan

  • Connecting with supports and services

  • Designing support approaches

  • Establishing supports

  • Coaching, refining, and reflecting

  • Targeted support coordination

  • Crisis planning, prevention, and action

  • Addressing complex barriers

  • Designing complex service plans

  • Building lasting capacity and resilience

  • Reporting to the NDIA

 

Bottom line: Specialist Support Coordination is your expert problem-solver, crisis-navigator, and barrier-breaker, helping you get unstuck and back in control.

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